Shipping policy

Thank you for choosing Geramia. We are committed to providing reliable shipping and clear delivery information so you always know what to expect when placing an order with us.

This shipping policy applies to all orders delivered within the United States.

Order Processing Time

All orders are processed within 0–2 business days.

Processing days: Monday to Friday
Orders placed on weekends or public holidays are processed on the next business day
Processing begins once payment is successfully confirmed

Order Cut-Off Time

Daily Cut-Off Time: 4:00 PM (Eastern Standard Time – New York, GMT-05:00)

  • Orders placed before cut-off may be processed the same day.
  • Orders placed after cut-off will be processed the next business day.
  • Shipping Method & Transit Time.
  • Shipping Method: Standard Shipping (United States).
  • Estimated Transit Time: 7–9 business days (Monday–Friday).

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or high shipping volumes.

Total Estimated Delivery Time: 7-11 Business Days

  • Free standard shipping on all orders
  • No minimum purchase required
  • No hidden charges at checkout
  • Shipping Address Accuracy

Please ensure your shipping details are correct before completing your order.

Geramia is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us immediately:

Email: support@geramia.store

We will try to accommodate your request. However, once an order has been processed or shipped, changes or cancellations may not be possible.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Tracking information may take 24–48 hours to become active.

Delayed or Lost Shipments

If your order is delayed or appears lost, please contact our support team. We will coordinate with the carrier to resolve the issue as quickly as possible.

Customer Support

For any inquiries or assistance:

Address: 69 Belle Ave, Ronkonkoma, New York 11779, United States.

Phone: +1 346-860-4903

Email: support@geramia.store

Our support team is always ready to help ensure a smooth shopping experience.